In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. I am a people person and build relationships with my coworkers and patients alike. These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. I have a kind and outgoing personality. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. We had a lot of concerns with patients not showing up for appointments when expected. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Talk to the interviewer about how you can maintain that appropriate balance for yourself. I discussed with hospital credentialing and became the first PA proctor in our Heath system. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Healthcare is not a place for gimmicks because health is precious and irreplaceable. "A bit about me - I love to travel, read, and conduct research. "I find that with the right company, it's pretty simple to balance life and work. Perhaps you use a particular app or software. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. Do you consider yourself a compassionate person?
Kaiser Permanente Interview Questions in Atlanta | Glassdoor Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. That way, it's easier to transition care, and the patient has all their info in the same place. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. ", "I have the basic procedural skills for this team position. Every day I learn something, and that's because I choose to get better. Second, I want to be the best at what I do. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. I like to manage my time to finish my projects on time. Nice! Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. Well done! I love my job. List several ways that you receive your industry knowledge and stay on top of trends. My idea was to talk to users of EHR systems at all levels. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. There are no other roles for that position". What resources do you prefer to stay on top of industry trends and changes? ", "When you work in a diverse team and with patients, you will encounter difficult personalities. Find additional company focused interview questions by practicing from one of our industry sets. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. Interview Questions Give an example of an improvement project you led You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. The application opens in early May. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. I really like this answer! I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. "My customer service skills with my patients are definitely one of my strengths. 57 questions about Interviews at Kaiser Permanente. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. Good example! "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. First, I work in a system, and I respect that. In asking this question, your interviewer wants to get a sense that you will bring the ability to build strong relationships to Kaiser Permanente.
Text Message Reminder Program ", "I am happy with what I do as a pharmacy tech.
35 Kaiser Permanente Interview Questions (+ Answers) This could include increasing budgets or improving patient care. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. What is important to them is that you are cognizant of your own personal shortcomings. I make sure to practice empathy. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. I like to get to know people and ask them questions about themselves. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Dates shown above are approximate. I continue to work on this on a daily basis. Good answer! I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. Attire. I like working in an industry where genuine care is valued. Your response makes it clear that you volunteer in your community in various ways. Human beings all grow up in different manners and under different philosophies. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. How to Answer: Why Do You Want to Work Here? 1 / 41. Are there any specific action steps you would need to take to reach your goal of becoming a PA? In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. Using a specific example from your work history, talk about a specific time where you had to go the extra mile as part of a team to make a project or task a success. Learn more here. ", "Once I was filling a prescription for 90 days 90 tablets. Discuss the reasons why will you be great at this job. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal.
What health systems can learn from Kaiser Permanente: An interview with There was not a formal method of teaching IR PAs. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. We will re-assess in December, but it seems to be working very well. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Maybe you are a pen and paper person. Sign In. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. I carry around a notebook and write down important facts if I think there is a chance I will forget them. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. I listen, mirror, validate, and empathize.
Questions and Answers about Kaiser Permanente - Job Search | Indeed I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. "Every day at work, I remind myself that everyone I come across has their struggles. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. This question is a little tricky because it's unclear. ", "I am happy to hear that Kaiser Permanente values long-term relationships. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP).