5.6 Can you refuse to allow me to travel? Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Please check our website for full details. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. You must check the price of your chosen holiday at the time of booking. Special care must be taken of such items. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. All guests should ensure they have appropriate personal travel and medical insurance before departure. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. . 1. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. The carry-on bag needs to be less than 7kg/15lbs and the dimension size is 19 x 13 x 8 inches. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid on the sailing Royal Caribbean cancelled because of the pandemic. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. The value of the supplement will be confirmed to you at the time of making a booking with us. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Activity. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. At the time of printing, all details listed in this brochure were correct. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. If your flight tickets have been issued, standard airline cancellation penalties will also apply. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. All participants who engage in such recreational activities do so at their own risk. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. Thanks If you would like to bring a motorised wheelchair or scooter on board you must complete the Guest Special Needs Form we provide with your Confirmation Invoice and then send it to our Special Services department by email at specialistservicesuk@celebritycruises.com at the time of booking to provide the dimensions and battery type as limitations may apply and we may not be able to accommodate this request. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). Please advise us in writing of any special requirements you may have at the time of booking e.g. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Please note that items left behind may be destroyed. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Already booked? If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. For ships originating in North America, the minimum drinking age is twenty-one (21). 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. Celebrity Cruises fleet of ships offer more space, more options and more luxury, including 29 sophisticated restaurants, bars and lounges and state-of-the-art theaters and entertainment. By continuing to browse the site, you agree to the use of cookies. Please email airsupportuk@celebritycruises.com. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a . This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. If airfare payment is due prior to the cruise payment schedule, you will be advised at the time of booking. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. 2018. You must also give us details of any relevant insurance coverage you hold. For guests making bookings onboard any of our ships, different cancellation policies may apply. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. Please note that only fully fit and able-bodied guests may occupy exit row seats on aircraft. Please check with your airline for details. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation.